PRESCRIPTIONS

Posted on 09/07/201727/08/2017 by raniagk

Repeat prescriptions without an appointment may be given as long as this is in your best interest (such as maintenance treatment of long-standing conditions). Prescritions will only be given without consultation if the medication was prescribed by a doctor who is working at this practice and you...

PHONE CALLS

Posted on 09/07/201727/08/2017 by raniagk

We ask that you minimise calls to the doctors. Telephone calls interrupt consultations and inconvenience patients being seen. The doctors return phone calls as time permits; priority is given to urgent messages. Calls may not be returned until after the end of surgery or within 3 working days f...

PATIENT FEEDBACK

Posted on 09/07/201727/08/2017 by raniagk

WFMP is constantly striving to improve the quality of services for our patients. We welcome your feedback and suggestions. Please speak to your doctor or a staff member, or use the Suggestion Box in the waiting area. If you are concerned with any aspect of our service, please speak to the pract...

PATIENT IDENTIFICATION

Posted on 09/07/201709/07/2017 by raniagk

In order to ensure we identify our patients correctly, you will be asked to verify your name, address & date of birth each time you book an appointment.

HOUSE CALLS

Posted on 09/07/201709/07/2017 by raniagk

All the doctors make home and nursing home visits to regular patients of the practice, who live in the local area. Requests should only be made if you are too ill to come to the surgery. Please phone for a visit early in the day. The visit will be done between morning and afternoon surgeries […]...

EMAIL

Posted on 09/07/201709/07/2017 by raniagk

Our doctors do not discuss health issues with patients via email, SMS or fax. Please make an appointment.

DISABILITY FACILITIES

Posted on 09/07/201709/07/2017 by raniagk

The practice provides wheelchair access to all areas. Disabled parking is available in the basement and we have a wheelchair available if required. There is a unisex wheelchair accessible toilet on the ground floor for patients with disabilities.

APPOINTMENTS

Posted on 09/07/201709/07/2017 by raniagk

A standard consultation is 15 minutes. Please phone for an appointment with the doctor of your choice or book on-line. We ask that you make a separate appointment for each member of the family who wishes to be seen. Please ask for a longer appointment if you require a Pap smear, Mental Health...

After Hour Service

Posted on 09/07/201726/06/2022 by raniagk

After hours GP advice helpline | Phone: 1800 022 222 | 13 74 25 The National Home Doctor Service provides after hours home visits for problems that arise during the following times: 6pm to 8am Weeknights 12 midday Saturday through to 8am Monday Public Holidays All Medicare and DVA card holders ar...

ACCESS

Posted on 09/07/201728/08/2017 by raniagk

We are located within a few minutes walk from Wahroonga railway station. There is a lift from the ground floor and the basement carpark. Parking within easy walking distance is also available in the council carpark between Redleaf Avenue & Coonanbarra Road.